Conflict Resolution – Care Sector

£15.00

Description

This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

Learning Outcomes:

  • Explain the purpose of a Conflict Resolution Procedure
  • Understand Conflict Resolution Procedures
  • Identify the key roles in Conflict Resolution Procedures
  • Understand an employee’s right of appeal

Once you purchase your course you will be added to the learning management system. You will receive an email with the link to your course and your log in details. Your certificate can be downloaded or for a small fee printed and posted to you.

Ordering several courses for a team?

Please contact us. We are able to set you up as a manager so you get functions such as the ability to supervise progress of your staff.

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